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How to organize work and build resilience - Module 2: Communication

Would you like to refresh and/or deepen your knowledge and skills regarding constructive and respectful interaction and communication? Take part in this training that combines theoretical input with interactive elements! 

We will define success factors for a clear and respectful communication, identify main challenges in communication situations and seek possible solutions for main difficulties. Furthermore, feedback and de-escalation techniques will be trained.

This training is part of the 3-module course "How to organize work and build resilience". The course is organized as part of the Euresearch Adaptation Measures 2023. It aims to promote the well-being, resilience and work efficiency of Euresearch staff in times when they are exposed to frustration, uncertainties and instability caused by the current non-association of Switzerland to Horizon Europe and the challenges of post-pandemic teleworking, which can be challenging for mental health, in addition to the "normal" stress (hard deadlines, work peaks, time pressure, etc.).

General

Vacancies
Date 22 Jun 2023
Time 09:00 – 16:00
Address Hochschulstrasse 4, Bern
Zip 3012
City Bern
Room Kuppelraum
Target audience

Euresearch Network Collaborators
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The following two modules complete the training course:

Module 1: Working efficiently in the M365 environment
Online, on 2 different dates (30 May/1 June 2023)
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Module 3: Looking inwards
Onsite (Bern), on 10 October 2023.
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Agenda

09:00 – 09:20 Welcome
09:20 – 09:35 What does effective constructive communication mean to me?
09:35 – 10:15 'learning: inner game, perception and we are all different
10:15 – 10:30 Coffee Break
10:30 – 11:30 'The connection between positive communication (e.g. PERMA), resilience and health in a business context.
11:30 – 12:45 Lunch
12:45 – 13:00 Walk outside
13:00 – 13:40 Difference between push and pull in conversations
13:40 – 14:10 Giving feedback on difficult topics or expressing criticism in a constructive way
14:10 – 14:25 Coffee break
14:25 – 15:15 'Introduction to the HBDI / Whole Brain thinking tool and related possible communication preferences
15:15 – 16:00 Appreciation shower & Reflection on lessons learned

Contact Information / Organiser

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